🔒 Privacy Policy
Effective Date: 9/10/2025
At Send-Order, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
Account Information: Name, email, business details, and password.
Billing Information: Payment details handled securely through Stripe. Send-Order does not store your full payment information.
Business Data: Inventory lists, recipes, menus, invoices, and analytics generated through the platform.
Usage Data: Technical data such as device type, IP address, and browser information for analytics and performance improvement.
2. How We Use Your Information
We use your information to:
Provide and maintain the Send-Order platform
Process payments through Stripe
Improve platform functionality and user experience
Communicate updates, support, and service notices
Comply with applicable laws and regulations
3. Data Sharing
We do not sell, rent, or trade user data. Data is shared only with:
Stripe (for secure payment processing)
Service providers that help us operate our systems under strict confidentiality agreements
Law enforcement, if legally required
4. Data Security
We implement encryption, secure servers, and restricted access protocols to protect your data. Users are responsible for maintaining the confidentiality of their login credentials.
5. Data Retention
We retain user data as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To make a request, contact: privacy@sendorder.com.au
7. Updates to This Policy
We may update this policy periodically. The updated version will be posted on our website with a new effective date.