⚖️ Terms & Conditions

Effective Date: 9/10/2025
Last Updated: 9/10/2025

Welcome to Send-Order. These Terms & Conditions (“Terms”) govern your access to and use of our software platform, website, and related services (“Service”).

By using Send-Order, you agree to these Terms. Please read them carefully.

1. Overview

Send-Order is a subscription-based food costing and operations management tool leased to users (“Subscribers”) for business use. We provide software access; you maintain ownership of your business data.

2. Account Registration

You must create an account to access the Service. You agree to provide accurate and complete information and to keep your account credentials confidential.

3. Subscription & Payments

Access to Send-Order is provided on a subscription lease basis.

All payments are securely processed via Stripe.

Fees are billed in advance and are non-refundable except as required by law.

You may cancel your subscription at any time through your account settings.

4. Use of the Service

You agree to:

Use the Service only for lawful business purposes.

Not attempt to copy, reverse engineer, or resell the software.

Be responsible for all data entered into your account.

5. Intellectual Property

All platform code, design, and content are the property of Send-Order. You retain ownership of your uploaded data, menus, and recipes.

6. Data & Privacy

Your business data remains yours. By using Send-Order, you grant us limited rights to process and store your data for service functionality in accordance with our Privacy Policy.

7. Service Availability

We aim to provide 99.9% uptime but may perform maintenance or updates. We are not liable for interruptions beyond our control.

8. Limitation of Liability

Send-Order is provided “as is.” We are not responsible for indirect, incidental, or consequential damages arising from the use of the platform.

9. Termination

We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination, access to the Service will end, but you may request a data export.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be handled in the courts of [Insert Jurisdiction].

11. Contact

For support or legal questions, contact:
📧 support@send-order.com